Privacy policy
(Last updated: Mai 7, 2026)
This Privacy Policy describes how Irosuki (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase on irosuki.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this privacy policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on the Site, update the “Last updated” date, and take any other measures required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from You
Information that you submit directly through our Services may include:
- Contact details, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used to help keep your account secure.
- Customer service information, including any information you choose to include in communications with us, for example when sending a message through the Services.
- Some features of the Services may require you to provide certain information about yourself directly. If you choose not to provide this information, you may be unable to use or access these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:
Companies that support our Site and Services.
Our payment processors, which collect payment information, such as bank account details, credit or debit card information, and billing address, in order to process your payment, fulfill your orders, and provide you with the products or services you have requested, in performance of the contract we have entered into with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.
How we use your personal information
Providing Products and Services. We use your personal information to provide you with the Services in order to perform the contract we have entered into with you, including to process your payments, fulfill your orders, send you notifications relating to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate any returns and exchanges, and provide other features and functionality related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and on other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.
Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
Communicating with you and improving the Services. We use your personal information to provide you with customer service and to improve our Services. This is in our legitimate interest in order to remain responsive, provide you with effective services, and maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store, please visit: https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services, including to remember your actions and preferences, to perform analytics, and to better understand how users interact with the Services, in our legitimate interest in administering, improving, and optimizing the Services. We may also allow third parties and service providers to use Cookies on our Site in order to better tailor services, products, and advertisements on our Site and on other websites.
Most browsers accept Cookies automatically by default, but you can choose to configure your browser to delete or reject Cookies through your browser settings. Please keep in mind that deleting or blocking Cookies may negatively affect your user experience and may cause certain Services, including some features and general functionality, to malfunction or become unavailable. In addition, blocking Cookies may not fully prevent the way we share information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes, and other reasons subject to this Privacy Policy. This may include:
Vendors or other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping.
Business and marketing partners, to provide you with services and deliver advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you ask us to disclose certain information to third parties, or otherwise consent to us doing so, for example to ship products to you or through your use of social media widgets or login integrations, with your consent.
Our affiliates or within our corporate group, in our legitimate interest in running a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
We disclose the following categories of personal information and sensitive personal information about users for the purposes described above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
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Category |
Categories of Recipients |
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Identifiers, such as basic contact details and certain order and account information |
Vendors and third parties that provide services on our behalf, such as internet service providers, payment processors, order fulfillment partners, customer service partners, and data analytics providers Business and marketing partners Affiliates |
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Commercial information, such as order information, purchase information, and customer service information |
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Internet or other similar network activity, such as Usage Data |
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Geolocation data, such as locations determined by an IP address or other technical measures |
We do not use or disclose sensitive personal information without your consent, or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of carrying out advertising and marketing activities, as described above.
Third-Party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, you should review their privacy and security policies, as well as their other terms and conditions of use. We do not guarantee, and are not responsible for, the privacy or security of those sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without any limitation on how we or a third party may use it. The inclusion of such links does not, in itself, imply any endorsement of the content of those platforms or of their owners or operators, except where stated within the Services.
Children’s data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, the personal information of individuals under the age of 16.
Security and retention of your information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have all or some of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.
Right of access / right to know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
Right to deletion: You may have the right to request that we delete the personal information we hold about you.
Right to correction: You may have the right to request that we correct the personal information we hold about you.
Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
Right to opt out of sale, sharing, or targeted advertising: You may have the right to ask us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered to be “targeted advertising,” as defined under privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by replying directly to our refusal.
Managing communication preferences: We may send you promotional emails, which you can opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those relating to your account or orders you have placed.
You may exercise any of these rights where indicated on our Site, or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf in order to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as reasonably possible, as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge your complaint with your local data protection authority. For the EEA, a list of supervisory authorities responsible for data protection is available here.
International users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information may also be processed by employees, service providers, and third-party partners in those countries.
If we transfer your personal information outside Europe, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is made to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at contact@irosuki.com.
For the purposes of applicable data protection laws, and unless expressly stated otherwise, we are the data controller of your personal information.